223 Barnard St, Bendigo VIC 3550

MON-FRI: 8:30am-4:30pm

Welcome to Reliability Australia

With over 80 years combined experience servicing the needs of people with disabilities, we specialise in NDIS Support Coordination and industry businesses Consultancy Services.
We are Central Victoria’s longest serving independent NDIS Registered Support Coordination service.

NDIS Support Coordination

We are a registered NDIS service provider committed to providing a quality range of services for people living with disability and support services to the sector.

Reliability Australia deliver Support Coordination to participants throughout the Central, Northern, and Murray regions of regional Victoria along with Geelong and the western suburbs of Melbourne. We are totally independent with no allegiances to any service providers when assisting participants to choose service providers who will meet their needs and in turn achieve their goals.

The Reliability Australia team has vast Disability Sector experience. Our knowledge of NDIS and the sector is extensive and we’re available to share our knowledge and combined experience of over 80 years with your organisation through our consultancy services. We can assist in a range of areas from marketing to a sector audience to navigating NDIS registration processes. Our staff have extensive qualifications in Mental Health, Autism, Education, and various specific disabilities with a network of sector contacts second to none.


Our highly experienced and dedicated team

Bendigo husband and wife team, Paul and Rebecca Threlfall have a passion for delivering support and learning for people to be their very best.

In May 2017 the National Disability Insurance Scheme (NDIS) was introduced to the Loddon Region. 18 months down the track Paul and Rebecca saw an opportunity to compliment the NDIS roll out with a well-structured organisation delivering quality services to support NDIS participants and providers.

At Reliability Australia we’re driven by our values and a passion to support people to achieve their goals and live a better life.

We believe in teamwork through collaboration with all stakeholders involved in the lives of the people and providers we support. We will create long term relationships built on honesty and trust, our practical approach compliments the lived and industry experience of our team. We will share our education and expertise to ensure all Reliability Australia participants achieve the best possible outcomes.


Providing support across Victoria

Reliability Australia has Support Coordinators based in Bendigo and Geelong. We service the following locations and their surrounding areas: Echuca, Rochester, Bendigo, Ballarat, Wedderburn, Kyabram, Shepparton, Heathcote, Maryborough, Castlemaine, Kyneton, Woodend, Gisborne, Melton, Werribee, Geelong, and the Western Suburbs (Melbourne).


NDIS consultancy services

The Reliability Australia team has vast Disability Sector experience. Our combined knowledge of NDIS and the sector is extensive and we’re available to share our knowledge and experience with individuals or organisations

Advocacy services are stretched to the limit and often have long wait times and are unable to provide immediate assistance when required. Our Consultancy Services are aimed at reducing stress and pointing you in the right direction

Participant stories

At Reliability Australia one of our core values is achieving outcomes for our valued NDIS participants we represent. We’re very proud of the relationships we build with them, their families and care teams to achieve the best possible outcomes. Here’s some og their stories..


At Reliability Australia we love receiving feedback from our participants. We are proud of the positive feedback we receive and strive to give all our valued participants a positive experience.

Get in touch today

We offer a free consultation to see if we’re a good fit to assist you to achieve your goals. We’ll share our NDIS & Industry knowledge and no fuss collaborative approach to ensure desired outcomes.

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