223 Barnard St, Bendigo VIC 3550

MON-FRI: 8:30am-4:30pm

Our Team

Reliability Australia Support Coordination Team – Reliable by name, reliable by nature.

The Reliability Australia Support Coordination team is overseen by Paul Threlfall. Deanne Ramage is our most senior support coordinator who also drives our team culture values and commitment to achieve great outcomes for the NDIS participants we represent. While Rebecca Threfall brings a unique blend of cultural and inclusive disability sector experience to the Reliability Australia Support Coordination table.

Paul Threfall

DIRECTOR

Paul has over 15 years Disability Sector experience, he played an integral part in the NDIS roll out in the Loddon region as a Program Manager with Intereach. Paul has worked in various sector roles including management and consultancy, Paul has an extensive industry network and a passion for achieving better outcomes for those living with disability.  His research of opportunities created by unmet needs has led to the establishment of new business initiatives creating meaningful opportunities for people of all abilities. He has a lived experience and holds a Diploma in Disability Services.

Paul also has experience across various sectors also including Print Media, Waste and Manufacturing and has become renowned for his ability to adapt solid business strategies to any sector. He offers a unique blend of executive acumen, business analysis and marketing strategy development. Paul also holds a Diploma in Business Management, Marketing and Graphic Design.

Paul has over 15 years Disability Sector experience, he played an integral part in the NDIS roll out in the Loddon region as a Program Manager with Intereach. Paul has worked in various sector roles including management and consultancy, Paul has an extensive industry network and a passion for achieving better outcomes for those living with disability.  His research of opportunities created by unmet needs has led to the establishment of new business initiatives creating meaningful opportunities for people of all abilities. He has a lived experience and holds a Diploma in Disability Services.

Paul also has experience across various sectors also including Print Media, Waste and Manufacturing and has become renowned for his ability to adapt solid business strategies to any sector. He offers a unique blend of executive acumen, business analysis and marketing strategy development.

Rebecca Threfall

Support Coordination & Business Development
Rebecca holds a Bachelor Degree in Education. Rebecca has taught at various schools in the Bendigo area and is passionate about facilitation of learning opportunities for all ages. Rebecca has enjoyed working with children of all abilities and implicitly understands the importance of establishing relationships with support teams in order to achieve the best results. Rebecca likes the challenge of developing a learning plan and structuring an appropriate environment to suit the needs of her students. Rebecca brings a wealth of experience to the support coordination and business development areas of Reliability.

Rebecca holds a Bachelor Degree in Education. Rebecca has taught at various schools in the Bendigo area and is passionate about facilitation of learning opportunities for all ages. Rebecca has enjoyed working with children of all abilities and implicitly understands the importance of establishing relationships with support teams in order to achieve the best results.

Rebecca likes the challenge of developing a learning plan and structuring an appropriate environment to suit the needs of her students. Rebecca brings a wealth of experience to the support coordination and business development areas of Reliability.

Deanne Ramage

Senior Support Coordinator

Deanne joined the Reliability Australia team in March 2019. Deanne has vast experience in the disability sector, including roles with Independence Australia and Care for You over 11 years as a Disability Support Worker and 5 years with Karingal as a Client Services Coordinator.

Since the introduction of the National Disability Insurance Scheme (NDIS) Deanne has held roles as a Support Coordinator with Care Choice and Team Leader with Intereach (NDIS Partner – Loddon Region).

Deanne has extensive experience in the delivery of effective and person-centred supports to NDIS participants. She enjoys the collaboration that comes with facilitation of Care Team Meetings to ensure participant issues are addressed and goal achievement is maximized. Deanne’s experience includes working with a wide variety of disabilities and demographics from children to aged care participants. Deanne’s experience is supported by multiple Diplomas (Community Services, Alcohol & Other Drugs and Mental Health) and a Certificate IV in Disability Services and Certificate III in Aged Care. Deanne’s experience and passion are second to none.

Deanne joined the Reliability Australia team in March 2019. Deanne has vast experience in the disability sector, including roles with Independence Australia and Care for You over 11 years as a Disability Support Worker and 5 years with Karingal as a Client Services Coordinator.

Since the introduction of the National Disability Insurance Scheme (NDIS) Deanne has held roles as a Support Coordinator with Care Choice and Team Leader with Intereach (NDIS Partner – Loddon Region).

Deanne has extensive experience in the delivery of effective and person-centred supports to NDIS participants. She enjoys the collaboration that comes with facilitation of Care Team Meetings to ensure participant issues are addressed and goal achievement is maximized. Deanne’s experience includes working with a wide variety of disabilities and demographics from children to aged care participants. Deanne’s experience is supported by multiple Diplomas (Community Services, Alcohol & Other Drugs and Mental Health) and a Certificate IV in Disability Services and Certificate III in Aged Care. Deanne’s experience and passion are second to none.

Get in touch today

We offer a free consultation to see if we’re a good fit to assist you to achieve your goals. We’ll share our NDIS & Industry knowledge and no fuss collaborative approach to ensure desired outcomes.

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